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Customer Assistance & Support
In today’s global market, your customers expect support around the clock. ProDigit Services provides professional, multi-channel customer support teams that represent your brand with courtesy and efficiency. Whether it’s answering phone inquiries, managing live chat on your website, or handling email tickets, our agents are trained to resolve issues quickly. We help you increase customer satisfaction scores (CSAT) while significantly lowering your support costs compared to maintaining an in-house call center.
What We Handle
We provide comprehensive support across all major communication channels to ensure your customers receive fast, professional, and effective resolutions.
- Help Desk: Tier 1 and Tier 2 technical troubleshooting.
- Order Management: Processing orders, tracking shipments, and handling returns.
- Inbound/Outbound: Answering queries and conducting satisfaction surveys.
- Live Chat: Real-time website support to boost conversions.
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Comprehensive solutions to further streamline your business.
Make Appointment
Best Outsourcing Agency That Will Provide The Best Solution
We provide customized, dependable, and professional solutions that allow you to reduce expenses and focus on expanding your business.
Cochin, India
- XXI/152, Panadans Corrazone, Kalamassery, Kerala.
- cs1@prodigitservice.com
- +91 99955 56794
